Multi-Modal Export Coordinator

Location: Thames Gateway Area 

Fully office based

Our client, a well-established freight forwarding business, is looking to appoint a Multi-Modal Export Coordinator to join their busy team in the Basildon area.

This is an excellent opportunity for someone with solid export freight forwarding experience across road, air and ocean, who enjoys working in a fast-paced environment and can manage shipments from booking through to completion.

About the Role

As a Multi-Modal Export Coordinator, you will be responsible for the day-to-day management of export bookings, ensuring client requirements are met in a timely and cost-effective manner.

You will liaise with customers, overseas agents, suppliers, warehouse teams and internal departments to ensure the smooth running of export operations, while maintaining high levels of accuracy and customer service.

Main Responsibilities:

• Managing export bookings across road, air and sea freight
• Handling export enquiries and customer bookings
• Preparing and processing export shipping documentation
• Coordinating collections and overseas deliveries
• Liaising with overseas agents, carriers, warehouse teams and internal departments
• Supporting with customs paperwork and export procedures
• Negotiating rates with suppliers to obtain competitive pricing
• Ensuring all costs are accurately logged onto jobs
• Creating and updating shipments within internal systems (e.g. LBase)
• Invoicing jobs in a timely manner
• Liaising with accounts regarding sales and cost queries
• Supporting sales leads and assisting with development of new and existing business
• Maintaining accurate shipment and documentation records
• Assisting colleagues during peak periods and covering other areas when required

Key Requirements:

• Proven experience within export freight forwarding is essential
• Experience in a multi-modal export role, covering road, air and sea freight
• Strong understanding of export documentation and operational processes
• Working knowledge of customs procedures is advantageous
• Experience liaising with overseas agents and third-party providers
• Strong communication and customer service skills
• Good negotiation skills and commercial awareness
• High attention to detail and accuracy
• Ability to manage multiple tasks and deadlines
• GCSE Maths and English (Grade 4/5 or above)
• Previous office-based experience within freight/logistics

How to apply:

If you have relevant experience, please get in touch today. You can also refer someone suitable.

E: shipping@redrecruit.com

T: 01376 503567 | 0203 906 6020

*If you’d like to know more about this opportunity, or you know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme.

Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.

Keywords / alternative titles: Shipping Clerk, Shipping Coordinator, Freight Forwarder, Import Clerk, Export Clerk, Logistics Assistant, Freight Administrator.